WHAT IS A VINTAGE RENTAL COMPANY?
As a vintage rental company, we specialize in unique and classic details not found at your typical event rental company. We offer one-of-a-kind furniture, handpicked assorted china, vintage glassware and a variety of other decor to add a unique look to any event.
WHERE DO YOU DELIVER?
We are based in Jacksonville, FL and also offer our services to the surrounding areas such as Fernandina, St. Augustine, Palm Coast, Gainesville, Savannah and Orlando too! Deliveries to venues outside of our 90 mile radius are considered "out of town" and are subject to a higher delivery fee to cover our teams additional travel expenses, such as hotel and food.
DO YOU HAVE A MINIMUM?
Our minimum order is $50 for rentals, not including setup or delivery fees.
HOW DO I RESERVE MY ITEMS?
You may send us an inquiry with your requested items via our contact form or email. Please be sure to provide your event date and venue name, so we may include our delivery fee. We will send you a customized quote and the items will be reserved for two weeks. If you choose to move forward with your order, we accept a 50% deposit by check, along with a credit card on file and a signed contract agreement to confirm your order.
DO YOU OFFER ANY ADDITIONAL SERVICES?
Yes! We do more than just vintage rentals. We offer full design & styling services, in conjunction with our rentals. Services start at $300 per event, and include a 60-minute design session, and day-of coordination of set-up, styling and breakdown.
CAN I REVISE MY ORDER IF I CHANGE MY MIND?
Once an order is booked, reductions to orders are not allotted at any point. You will have up until 14 days out from the event to make changes, such as rental additions or swaps for items of equal or greater value.
WHAT IS YOUR CANCELLATION POLICY?
We understand things come up and unexpected changes may arise. We honor full refunds if you cancel 45 days prior to your contracted rental date. If within the 45 days, we retain the full deposit (50% of the order amount). If order is canceled within 14 days of the scheduled delivery date, we retain the full amount.
WHEN IS MY REMAINING BALANCE DUE?
Final payment is due 14 days prior to your scheduled delivery date.
OOPS! I SPILLED WINE ON YOUR SOFA. NOW WHAT?
For our tabletop service items, we require clients to accept a damage waiver of 10%. Tabletop items returned damaged due to negligence or
misuse will be assessed a fee of three times the rental rate. For all other items, we first try to fix and clean ourselves. If the item needs extra attention, such as a professional cleaning or reupholstrey, the client will be liable for the cleaning or repair cost. Luckily, this doesn't happen often at all!
CAN I JUST PICK UP MY ITEMS?
Because of the delicacy of our unique pieces, furniture orders are best
handled by our trained delivery team. This provides our clients peace of mind knowing they won’t be held responsible for any damages that might occur during the moving process.We do allow for some of our tabletop items and details to be picked up on a case-bycase basis. These items must be transported in an enclosed vehicle.
DO YOU OFFER MULTI-DAY RENTALS?
Yes, we offer an awesome deal for our customers requiring our rentals for two or more days. This is a great option for conventions, movie sets, home staging, pop-up shops, window displays, or any other need you may have. Please contact us for a customized quote to fit your needs.
I DON’T SEE EXACTLY WHAT I’M LOOKING FOR...
If you don't find what you are looking for, please let us know. We love the thrill of the hunt! We would be happy to acquire a new piece or create a custom order as long as it fits our style too.